FAQ

Treu Athletics & Co. offers free shipping on all orders in the continental United States except AK and HI. All orders are shipped via USPS, DHL, UPS, or FedEx and typically arrive within 7- 21 business days. *Please note that some items may take longer due to product customizations and shipping warehouse location. You will receive confirmation via email once your item ships and is in route to you. *We do now ship internationally at this time.

Treu Athletics & Co. wants you to be happy with your purchase! If for any reason you are not satisfied with your order, we will gladly accept returns within 30 days of purchase. Please note that all items must be in original condition (unworn or washed) with tag still attached to be eligible for a refund.

Treu Athletics & Co. will provide a refund back to the payment option that was made at the time of purchase. Once items have been received and processed. If eligible a refund will be issued. Please allow 7-10 business days to see your refund reflected on your bank statement.

1.) We can be reached at support@treuathletics.com for any questions or concerns. 2.) We can be reached at returns@treuathletics.com for any return or refund questions. 3.) Our customer care department is available Monday to Friday from 8am to 5pm EST for live chat assistance. Please allow us 48 hours to respond to any email correspondence.

Please reach out to chat during normal business hours or returns@treuathletics.com for assistance. Please allow 48 hours for response to email request.